Returns & Exchanges
We want you to love your Mimi & Lula accessories, but if you're not completely satisfied, you can return your items within 30 days of purchase for a full refund. Please ensure all items are unused, in their original packaging, and with tags still attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully pack your accessories in their original box or a secure mailing bag to ensure they arrive back to us in perfect condition.
Ship the Parcel
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our team receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing